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Frequently Asked Questions

Do You Have Any Question?

Check out below to Find the Answers of your Questions that remove your doubts regarding our services as well as your holy journey!

Q1. Is the Cheap Umrah Deals a registered company?

Ans. Yes, Cheap Umrah Deals is a registered company. We operate in accordance with all relevant regulations and industry standards and also have a valid license. Our registration ensures that we observe the highest levels of professionalism and accountability, providing you with a trustworthy and reliable service. You can travel with confidence knowing that your pilgrimage is in safe hands with us.

Q2. What services does Cheap Umrah Deals offer to its customers?

Ans. Our packages include hotel accommodation, transportation, sightseeing visits, meals, and proper demonstration from friendly and experienced tour guides. We offer personalized experiences to help you enjoy your journey to the fullest.

Q3. How can I book a Umrah package with Cheap Umrah Deals?

Ans. Booking a sacred Umrah journey with Cheap Umrah Deals is super easy. Visit our website to explore various packages and choose the one that suits you. Follow the simple booking instructions, or contact our customer support for assistance. We offer flexible payment options, including installment plans, to make your experience hassle-free. Once booked, you’ll receive a confirmation email with all the trip details.

Q4. Does Cheap Umrah Deals help with visa arrangements and travel documents?

Ans. Yes, at Cheap Umrah Deals we assist our customers with visa arrangements and travel documents. Our team will guide you through the application process to make sure everything goes efficiently.

Q5. What documents are required for an Umrah visa?

Ans. To apply for an Umrah visa from the UK, you will need several essential documents. These include a valid passport with at least six months of validity from your entry date into Saudi Arabia and two blank pages. You’ll also need two recent passport-sized photographs with a white background, a confirmed round-trip flight itinerary, and proof of accommodation for your stay in Saudi Arabia. Additionally, a completed visa application form is required, which can be obtained from the Saudi consulate or an approved visa agency. A valid vaccination certificate for meningitis (ACWY), issued at least ten days before travel, is also necessary. If you are traveling with a female family member under 45 without a male guardian, a notarized letter of no objection (NOC) from her guardian must be provided. Lastly, a copy of your return ticket is required. Depending on your nationality and specific package requirements, additional documents may be needed. Our team will provide detailed guidance throughout the visa application process to ensure you have everything required.

Q6. What should I pack for my trip?

Ans. We suggest our customers to pack comfortable clothes, shoes suitable for long walks, medicines, sunscreen, an umbrella, toiletries, and other essentials you might need. We’ll provide a packing list before departure. For more tips, you can check out the “Before You Travel” section on our website.

Q7. Can I request special meals or dietary accommodations?

Ans. Yes, we can accommodate special meal requests and dietary restrictions. Please let us know about any specific requirements when you book your trip, and we will do our best to meet them. We recommend informing us as early as possible to ensure that we can arrange everything to your satisfaction. Additionally, if you have any allergies or medical needs, please communicate with us so we can make necessary preparations for a safe and enjoyable experience.

Q8. What is included in the Cheap Umrah deals packages?

Ans. Our packages generally include flights, hotel accommodations, meals (optional), sightseeing and transportation. Customers can customize these packages according to their preferences and budget.

Q9. What is your cancellation and refund policy?

Ans. Our cancellation and refund policy depends on the specific package you choose and the timing of your cancellation. Details about cancellation fees and refund policies are available on our website and comply with UK consumer protection laws. We advise reviewing the terms and conditions carefully before booking. If you need to cancel, please contact our customer support team as soon as possible to assist you with the process. We also recommend considering travel insurance to cover any unexpected changes to your plans.

Q10. Which is the best time of the year to perform Umrah via Cheap Umrah Deals?

Ans. We offer trips all year round, so the best time to go depends on your preferences. We suggest booking at least a month ahead to make sure you get the dates and avoid any last-minute hassles.

Q11. How early should I book a flight?

Ans. It’s best to book your flight as early as you can to get the best prices and availability. Generally, booking 6-8 weeks in advance is recommended.

Q12. Is it important to fix a misspelled name or other information on issued ticket or other documents?

Ans. Yes, it’s important for the name and other information on your ticket and documents to match your passport exactly. Differences can cause problems at check-in and may even stop you from boarding. Contact our customer service team right away if you spot any errors.

Q13. How can I get in touch with customer support if I need assistance during my journey?

Ans. We provide 24/7 customer support to assist you throughout your journey. You can contact Cheap Umrah Deal’s dedicated support team via phone, email, or through our website for any help or inquiries.

Q14. Do we get the same packages as the one displayed on the website?

Ans. Our website provides detailed information about the Umrah packages offered by us, Bookings must be done by calling an agent or emailing us. Our team will assist you with booking the flight and customizing your package. Please note that packages are available on a first-come, first-served basis and depend on flight availability. We strive to ensure that the packages listed on our website are accurately described, but availability is subject to change due to factors such as demand and seasonal variations.

Q15. What does it mean for a package to be ATOL-protected?

Ans. An ATOL-protected package is a travel arrangement that includes flights protected by the Air Travel Organizer’s License (ATOL) scheme. This scheme ensures that you are financially protected if the travel company fails. Please note that ATOL protection only covers flights, not accommodations. Additionally, there is no change fee until the flight or accommodation is issued. Refunds are available only if the flight or accommodation has not yet been issued. If the travel company stops operating, you will receive a refund for your trip, and if you are already abroad, arrangements will be made to bring you home at no extra cost.

Q16. What health precautions should I take before traveling for Umrah?

Ans. We recommend consulting your healthcare provider for any necessary vaccinations or health advice before traveling. It is also essential to stay informed about health guidelines related to COVID-19/meningitis and other potential health risks.

IMPORTANT INFORMATION

Please note that all fares mentioned are inclusive of taxes and subject to availability. Bookings are offered on first come, first served basis. Kindly note that offers might be removed without any notice. For further details or for any feedback or complaints click here to get in touch with us.

Our Seasonal Umrah Packages

Choose the ideal Umrah package for your needs and budget. Enjoy seamless travel, comfortable stays, and guided spiritual experiences. Let us take care of the details so you can focus on your pilgrimage.

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We have received your email, and will try to reply back as soon as possible. We thank you for stopping by and take some time out to visit us. We really appreciate the patience and minutes you have spared for us. We hope you have not faced any inconvenience while your time at our site. We really wanted to make everything as clear as possible for you to understand the deals and packages we are offering. We will also try our level best to help you with all your queries and answers. You can also call us if there is still any problem.

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Thank You!

We have received your email, and will try to reply back as soon as possible. We thank you for stopping by and take some time out to visit us. We really appreciate the patience and minutes you have spared for us. We hope you have not faced any inconvenience while your time at our site. We really wanted to make everything as clear as possible for you to understand the deals and packages we are offering. We will also try our level best to help you with all your queries and answers. You can also call us if there is still any problem.

Read our Privacy Policy

Thank You!

We have received your email, and will try to reply back as soon as possible. We thank you for stopping by and take some time out to visit us. We really appreciate the patience and minutes you have spared for us. We hope you have not faced any inconvenience while your time at our site. We really wanted to make everything as clear as possible for you to understand the deals and packages we are offering. We will also try our level best to help you with all your queries and answers. You can also call us if there is still any problem.

Read our Privacy Policy